Health & Safety
recommendations

Our software gives users an immersive 360-degree view of a three-dimensional virtual reality world.

Health & Safety recommendations

Last update: 14th of April 2019.

Before Using the software and the headset: 


Review the hardware and software recommendations for use of the product. Risk of discomfort may increase if recommended hardware and software are not used.

- To reduce the risk of discomfort, adjust the inter-pupillary distance (IPD) for each user before use of the headset, and check the settings before resuming use after a break, to avoid any unintended changes to settings.

- Virtual reality is an immersive experience that can be intense. Frightening, violent or anxiety provoking content can cause your body to react as if it were real. Carefully choose your content if you have a history of discomfort or physical symptoms when experiencing these situations. 

- Our software saves you from doing training whilst driving.

- A comfortable Virtual Reality experience requires an unimpaired sense of motion and balance. Do not use the headset when you are; tired; need sleep;are under the influence of alcohol or drugs; have digestive problems;experiencing stress or anxiety; or when suffering from cold, flu, headaches,migraines, or earaches, as this can increase your susceptibility to adverse symptoms.

- Use only on a safe environment: The headset produces an immersive virtual reality experience that distracts you from, and completely blocks your view of, your actual surroundings. 

- Always be aware of your surroundings before beginning use the system. 

- Remain seated unless you are instructed to do otherwise.

- Immediately discontinue using the headset if any of the following symptoms are experienced: seizures; loss of awareness; eyestrain; eye or muscle twitching; involuntary movements; altered, blurred, or double vision or other visual abnormalities; dizziness; disorientation;impaired balance; impaired hand-eye coordination; panic or anxiety attack;excessive sweating; increased salivation; nausea; lightheadedness; discomfort or pain in the head or eyes; drowsiness; fatigue; or any symptoms similar to motion sickness. 

- Remember that the objects you see in the virtual environment do not exist in the real world, so don’t sit or stand on them or use them for support. 

- Take special care to ensure that you are not near other people, objects, stairs, balconies, open doorways, windows, furniture,open flames, ceiling fans or light fixtures, televisions or monitors, or other items that you may impact when using—or immediately after using—the headset and software. 

- Be sure the area overhead is clear of potential hazards like light fixtures and ceiling fans. 

- Remove any tripping hazards from the area before using the headset. 

- Remember that while using the headset and Touch you may be unaware that people and pets may enter your immediate area. 

- Do not handle sharp or otherwise dangerous objects while using the headset.

- Never wear the headset in situations that require attention, such as walking, bicycling, or driving. 

- Ease into the use of the headset to allow your body to adjust; use for only a few minutes at a time at first, and only increase the amount of time using the headset gradually as you grow accustomed to virtual reality.

- Take at least a 10 to 15 minute break every 30 minutes, even if you don’t think you need it. Each person is different, so take more frequent and longer breaks if you feel discomfort. You should decide what works best for you.

- Listening to sound at high volumes can cause irreparable damage to your hearing. Background noise, as well as continued exposure to high volume levels, can make sounds seem quieter than they actually are. Due to the immersive nature of the virtual reality experience, do not use the headset with the sound at a high volume so that you can maintain awareness of your surroundings and reduce the risk of hearing damage.  
 
To download our Health & Safety recommendation please click here.

These Health & Safety warnings are periodically updated for accuracy and completeness.

Please visit our website for the latest version.

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